Monitoring teams from the Ministry of Tourism visited 1,592 hospitality establishments of all types, including hotels, serviced apartments, and others, in Makkah and Medina during the first half of Ramadan.
During this period, there were 1,166 surveillance visits to hospitality establishments in Makkah, of which 762 violations were detected. Additionally, there were 426 surveillance visits to hospitality establishments in Medina, of which 128 violations were detected.
Awareness visit
In addition to monitoring visits, the Ministry’s field teams conducted 887 awareness visits to hospitality establishments in Makkah Al Mukarramah and 367 awareness visits to hospitality establishments in Medina, urging hospitality establishments to comply with quality standards and licensing requirements issued by the Ministry of Tourism.
The Ministry’s monitoring and awareness efforts included more than 1,420 tourist hospitality establishments in the Holy City and more than 573 tourist hospitality establishments in the Medina.
These intensive monitoring efforts come as part of the Ministry of Tourism’s continued efforts to ensure and improve the quality of services provided to visitors and pilgrims, in order to enrich the pilgrim experience.
most notable violation
The ministry explained that the most notable violations monitored in Makkah and Medina were non-compliance with the ministry’s decisions and instructions, poor cleanliness in some facilities, incomplete data on workers in the facilities as well as failure to provide necessary information to the ministry.
The ministry said visitors and beneficiaries can submit inquiries, comments and reports by contacting the Tourism Unification Center 930.
A monitoring team attached to the Ministry of Tourism visited 1,592 hospitality establishments of all types, including hotels, serviced apartments, and others, in Mecca and Medina during the first half of Ramadan.
During this period, there were 1,166 surveillance visits to hospitality establishments in Makkah, of which 762 violations were recorded. Additionally, there were 426 surveillance visits to hospitality establishments in Medina, and 128 violations were recorded.
Awareness visit
In addition to monitoring visits, field teams attached to the Ministry conducted 887 awareness visits to hospitality establishments in Mecca and 367 awareness visits to hospitality establishments in Medina, urging these establishments to comply with quality standards and licensing requirements issued by the Ministry of Tourism.
The ministry’s monitoring and awareness activities targeted more than 1,420 hospitality establishments in the Holy City and 573 hospitality establishments in Medina.
These intensive monitoring efforts are part of the Ministry of Tourism’s continued efforts to ensure and improve the quality of services provided to visitors and pilgrims in order to enrich the experience of the most benevolent guests.
most notable violation
The ministry revealed that the most notable violations in Makkah and Medina include non-compliance with the ministry’s decisions and instructions, low standards of cleanliness in some facilities, failure to provide necessary information observed by the ministry, and incomplete data on the facilities’ employees.
The ministry says visitors and beneficiaries can submit inquiries, observations and reports by contacting the Integrated Tourism Center (930).
