United Arab Emirates – Global spend management provider Ibarua has announced that the Department of Culture and Tourism Abu Dhabi (DCT Abu Dhabi) has transformed its procurement function, achieving savings of over Dh400 million (approximately $100 million) from 2024 to 2025.
This transformation was supported by a streamlined contract management process and centralized repository to improve efficiency and governance.
Procurement cycle times were reduced by 23% and compliance incidents decreased from more than 150 in 2024 to approximately 10 per year.
DCT Abu Dhabi also achieved a maturity score of 92% in the Government Enablement sector assessment, reflecting its enhanced governance and assurance framework.
At the beginning of 2024, DCT Abu Dhabi’s procurement processes evolved organically over time, providing opportunities to improve consistency, visibility and efficiency.
As a public sector organization supporting Abu Dhabi’s Tourism Strategy 2030 and cultural initiatives, it was expected to deliver greater value, productivity and transparency.
Key changes include digitizing contract lifecycle management through Ivalua’s platform, increasing automation, compliance monitoring, and process transparency.
The procurement function has moved from a transactional support role to a more strategic contributor, allowing the department to operate more efficiently while supporting broader organizational goals.
“Our procurement transformation is about building a forward-thinking operating system that goes beyond efficiency, raises standards, embeds equity, and creates measurable value for the government and the national economy as a whole. Our collaboration with Ivarua has helped us achieve these results and position DCT Abu Dhabi as a leader in procurement modernization,” said Khalifa Al Marzooqi, Director of Supply Management at DCT Abu Dhabi.
“We are proud to support the Department of Culture and Tourism – Abu Dhabi’s transformation journey. Ivalua’s platform provides a flexible, integrated solution that supports DCT Abu Dhabi’s strategic objectives and has been a key factor in this success. This partnership exemplifies how technology and process innovation can drive procurement excellence and economic impact across government,” said Ivalua Chief Operating Officer (COO) Dan Amzalag.
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